OCR takes anonymous reports of illegal cannabis and hemp sales, though the form still requires an email address

As of August 1, 2026. Residents who believe a business is selling cannabis or intoxicating hemp products without a license can report it to the Office of Cannabis Regulation without giving their name, Executive Director Joanne Moorehead told the Virgin Islands Consortium in an article published July 31.

Reports go to the agency’s online complaint form. “You can upload pictures, you can give directions, you can do whatever you’d like to do,” Moorehead said. Submissions route privately to OCR’s enforcement team rather than into a public record.

Moorehead also set expectations about what happens next. “Not all are founded, by the way, but we do investigate all,” she said.

What the form actually asks for

The OCR complaint form marks these fields as required:

• Email address
• Date of the incident
• Location, chosen from St. Thomas, St. Croix, St. John, Water Island, or Not Sure
• The business or individual being reported, by name or identifying detail
• The nature of the complaint, selected from checkboxes covering unlicensed sales, sales to minors, contamination, mislabeling, over-serving, unsafe practices, discrimination, and unauthorized events
• A disclaimer confirmation

Name, phone number, time of incident, license number, a written description, and file attachments are optional. The form accepts up to ten files. At submission, a complainant chooses between “Submit Anonymously” and “Submit With My Contact Information,” and those who provide contact details then choose whether OCR should follow up.

The anonymous path still requires an email address. The form makes name and phone optional and states that privacy is respected, which is a different thing from collecting no identifying information at all. Anyone weighing whether to report a neighbor or a competitor should file with that in mind.

Moorehead said residents do not need to work out whether a product is cannabis, regulated hemp, or an artificially derived cannabinoid before reporting. That determination is the agency’s job.

Where this sits in the enforcement picture

The complaint channel arrives while the territory’s hemp shelves are frozen. Act 9072, signed January 23, made it unlawful to possess, sell, or manufacture THCA, delta-6 THC, delta-8 THC, delta-10 THC, and other intoxicating hemp and artificially derived cannabinoid products without a license, and the licensed retail track it created has not opened. The Department of Licensing and Consumer Affairs halt order has been in place since February 17.

Moorehead put the current position plainly on July 30: “Currently today, July 30, none of these products should be sold” in the territory. OCR has visited every licensed hemp retailer to check compliance.

Enforcement is shared across three agencies. OCR works with the Department of Health’s Environmental Health division and with the Department of Licensing and Consumer Affairs. Health Commissioner Justa Encarnacion said inspectors will confiscate products in deceptive packaging or marketed to minors.

One piece of Act 9072 remains blocked in federal court. A temporary restraining order issued February 25 bars the government from enforcing the requirement that retailers surrender existing inventory without compensation. The complaint form does not touch that question. It covers sales, not stored stock.

What to watch

The draft hemp regulations reviewed by the board on July 30 still have to clear a public comment period before the intoxicating hemp retailer license exists in practice, and OCR has not posted an opening date for it. Until it does, every hemp complaint concerns a category with no lawful retail path, which means the enforcement queue can only grow. Whether OCR reports how many complaints it has received and what came of them is the next test. OCR can be reached at info.ocr@ocr.vi.gov or (340) 714-9755. The CBD and hemp legality guide tracks what is and is not sellable in the territory as the rulemaking moves.